Consumer co-operation today: What works well

Starts 12 noon on 24th February, 2023

Ends 4.10 pm on 25th February, 2023

Venue: Double Tree by Hilton, Brayford Wharf, Lincoln, UK


UKSCS is pleased to announce the date and theme of its conference. The conference will be held in Lincoln in February and takes the opportunity to reflect on consumer co-operation, particularly in the context of the business and service delivery changes over the past two - three years. 

As well as panel discussions and academic papers, we feel there is much to discuss and explore about the position of consumer co-operatives today. Amongst other areas:

What today is best practice in member engagement? 

It is said that the Covid pandemic has advanced the use of IT in business by twenty years in two. How have Co-ops embraced online meetings and member events? 

Has this led to an evolution in member democracy? 

Today we have more data about our members and their purchasing habits than ever. How is this shaping our relationship with them? 

We aim to have an opportunity to share and showcase ideas about how Societies engage with members - from members investing in their societies, to increasing members share of purchases, to involvement in society democracy. 

The Conference has been designed to be a unique blend of presentations, discussion and visits, allowing attendees to consider ‘What Works Well’ from different angles and space to engage colleagues in discussion. We feel it will be a great opportunity to learn from one another, share ideas, pick up new ones. It will also provide an opportunity to reflect on how good practice in one place might be adopted elsewhere and how ideas might best be acted on.

Programme outline

Friday 24 February

12:00-12:30     Registration and lunch

12:30-12:40     Welcome

12:40-13:30     Keynote 1: Debbie Robinson

13:30-15:30     Panel session

15:30-17:00     Guided visits

17:00-18:30     Networking with debrief on visits

18:30-19:00     Free time

19:00-21:00     Conference Dinner

Saturday 25 February

08:30-09:00     Registration

09:00-09:40     Keynote 2: Tony Webster

09:40-10:10     Talk by Paul Gerrard

10:10-10:30     Talk by Jeevan Jones

10:30-10:45     Talk by Rory Ridley-Duff

10:45-11:00     Break

11:00-13:00     Paper session 1 

13:00-13:40     Lunch

13:40-14:00     Book launch session

14:00-16:00     Paper session 2

16:00-16:10     Conference close



The registration fee for the conference does not include overnight accommodation. 

You will need to book your own accommodation. There are rooms available at the conference venue - Double Tree by Hilton - at a discounted rate.

Further information on places to stay is attached below. 

If you have any questions, or to provide us with any dietary or other access information, please contact [email protected].

Places to stay and tourist information
Getting to and around Lincoln
Lincoln City map
UK Society for Co-operative Studies is registered in England and Wales as a charitable incorporated organisation Number 1175295. Our registered office is Holyoake House, Hanover Street, Manchester, M60 0AS.
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